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Effective Date: November2016

Thaiwok and/or its affiliates(collectively “Thaiwok”, “we” or “us”) collects information about you when youuse our mobile applications, websites, call-centre and other products andservices (collectively, the “Services”) and through other interactions andcommunications you have with us. This privacy policy sets out the basis onwhich any information, including any personal data, we collect from you, or youprovide to us, will be processed by Thaiwok. Each time you access or use theServices or provide us with information, by doing so you are accepting andconsenting to the practices described in this privacy policy.

Scopeand Application

This privacy policy (this“privacy policy") applies to persons anywhere in the world who access oruse our Services (“Users”) as well as to drivers, partner transportationcompanies, or any other persons who use the Thaiwok platform under license.

Collectionof Information

Information You Provideto Us

We collect informationyou provide directly to us through your access or use of the Services, such aswhen you create or modify your account, request on-demand services, contactcustomer support, or otherwise communicate with us. This information mayinclude: your name, email address, phone number, postal address, profilepicture, payment method, financial and credit card information, and otherinformation you choose to provide.

Please note that we donot knowingly collect, keep or maintain personal information from childrenunder the age of 18 through the Services, as we require that all usersrepresent to us that they are at least 18 years old.

Information We CollectThrough Your Use of Our Services

When you use ourServices, we collect personal information (i.e. information that could be usedto contact you directly such as full name, postal address, phone number,credit/debit card information, or email address) (“Personal Information”) anddemographic information (i.e. information that you submit, or that we collect,that is not personal information; this may include, but is not limited to, postcode, hometown, gender, username, device information, including the type ofmobile device you use, a unique device identifier (for example, your device'sIMEI number, the MAC address of the device's wireless network interface, or themobile phone number used by the device), mobile network information, yourmobile operating system, the type of mobile browser you use, time zone setting,device location, IP address, SMS data, transaction information, age/birth date,browsing history information, searching history information, and registrationhistory information) (“Demographic Information” and, together with PersonalInformation, “Personal Data”).

We also use GPStechnology to determine your current location. Some of our location-enabledServices require your personal data for the feature to work. If you wish to usethe particular feature, you will be asked to consent to your data being usedfor this purpose.

Storageand Transfer of Personal Data

You agree that we havethe right to transfer the Personal Data described in this privacy policy to andfrom, and process and store it in, the Germany, the United Arab Emirates andother countries, some of which may have less protective data protection lawsthan the region in which you reside. Where this is the case, we will takeappropriate measures to protect your Personal Data in accordance with thisprivacy policy. By submitting your Personal Data, you agree to this transfer,storing or processing. We will take all steps reasonably necessary to ensureyour data is treated

Contact Us

If you have any questions, comments and requests related to this PrivacyStatement, or if you have any complaints related to how Thaiwok processes yourpersonal data, please contact us at app@thaiwok.ae